Extreme Winter Equipment puts all its efforts to ensure that the availability of products on the site is always up to date.
However, in the unlikely event that a product listed as available is out of stock, the customer will be promptly notified by e-mail so that he can decide whether to wait for the product to become available again, or cancel the order placed in whole or in part, eliminating from the order products no longer available in stock.
In the event that the availability of the product is due to a definitive stop of production Extreme will offer the customer an alternative product, in case of refusal by the customer Extreme Winter Equipment will refund the unavailable product.
It is important to us that you are satisfied, which is why we try to be as precise, fast and reliable as possible from the moment of order to delivery.
We ship throughout Italy within 48/72 hours after receipt of order.
We process orders normally within 24 hours (excluding weekends and holidays) from the day of receipt. Orders received by 10:30 a.m. are usually dispatched in the afternoon of the same day, while those received after 10:30 a.m. are usually dispatched the following day. When the order is dispatched, we entrust the products to the courier or forwarding agent of our choice for dispatch to the address indicated by the Customer and summarised in the order confirmation.
Deliveries are made by ground transport within the next 24/48 hours (excluding weekends and public holidays).
The delivery times indicated refer to purchases with payment by Credit Card, Paypal and Cash on Delivery.
Different payment methods such as Advance Transfer may change the delivery time as the order will only be processed when we receive confirmation of the bank credit.
We would like to point out that: it is not possible to provide a guarantee on processing and delivery times, because the variables involved are different and unforeseen events may occur due to force majeure (in these cases we will try to give due notice where possible). Especially once you have entrusted your order to the courier, it is not possible to determine and guarantee a precise delivery time.
No liability, on any grounds whatsoever, can be attributed to us if the products are not delivered in accordance with the indicative deadlines.